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Ecuador

For information about our work in Ecuador:

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Are you a refugee or asylum-seeker in Ecuador? Find information about your rights and available services on our HELP site.

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Legislation and guidance

For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.

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Office contact details

The UNHCR Representative in Ecuador

Street and mailing address:
Whymper 28 39 y Francisco de Orellana, Edificio CERVINO,, pisos 2 y 3, Quito, Ecuador

Phone:
+593 2 2987 800

Fax:
+593 2 451 2448

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 08:30 - 17:30
  • Tuesday: 08:30 - 17:30
  • Wednesday: 08:30 - 17:30
  • Thursday: 08:30 - 17:30
  • Friday: 08:30 - 17:30
  • Saturday: closed
  • Sunday: closed

The UNHCR Field Office in Esmeraldas

Street and mailing address:
Bastidas 1-02 y Barbisotty, Las Palmas, Esmeraldas, Ecuador

Phone:
+593 6 246 0631

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 08:30 - 17:30
  • Tuesday: 08:30 - 17:30
  • Wednesday: 08:30 - 17:30
  • Thursday: 08:30 - 17:30
  • Friday: 08:30 - 17:30
  • Saturday: closed
  • Sunday: closed

The UNHCR Head of Field Office in Tulcán

Street and mailing address:
Holanda entre Italia y Av., Tulcanaza frente al asilo de, Tulcan, Ecuador

Phone:
+593 6 296 2137

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 08:30 - 17:30
  • Tuesday: 08:30 - 17:30
  • Wednesday: 08:30 - 17:30
  • Thursday: 08:30 - 17:30
  • Friday: 08:30 - 17:30
  • Saturday: closed
  • Sunday: closed

The UNHCR Field Office in Ibarra

Street and mailing address:
Juan de la Roca 350 y Av., José Tobar y Tobar, sector Pi, Ibarra, Ecuador

Phone:
+593 6 2603 434

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 8:30 - 17:30
  • Tuesday: 8:30 - 17:30
  • Wednesday: 8:30 - 17:30
  • Thursday: 8:30 - 17:30
  • Friday: 8:30 - 17:30
  • Saturday: closed
  • Sunday: closed

The UNHCR Head of Sub-Office in Lago Agrio

Street and mailing address:
Guayas entre Venezuela y Loja esquina, Lago Agrio, Ecuador

Phone:
+593 6 2820212

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 8:30 - 17:30
  • Tuesday: 8:30 - 17:30
  • Wednesday: 8:30 - 17:30
  • Thursday: 8:30 - 17:30
  • Friday: 8:30 - 17:30
  • Saturday: closed
  • Sunday: closed

Office contact details

The UNHCR Representative in Ecuador

Street Address:
Whymper 28 39 y Francisco de Orellana, Edificio CERVINO,, pisos 2 y 3, Quito, Ecuador
Mailing Address:
Whymper 28 39 y Francisco de Orellana, Edificio CERVINO, pisos 2 y 3, Quito, Ecuador
Telephone:
Facsimile:
593 2 451 2448
Time Zone:
GMT -5
Working Hours
Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, Año Nuevo
28 February 2022, Carnaval
01 March 2022, Carnaval
15 April 2022, Viernes Santo
02 May 2022, Día del trabajo
08 July 2022, Eid Al-Adha
03 November 2022, Independencia de Cuenca
04 November 2022, Día de Difuntos
05 December 2022, Fundación de Quito
26 December 2022, Navidad

The UNHCR Field Office in Esmeraldas

Street Address:
Bastidas 1-02 y Barbisotty, Las Palmas, Esmeraldas, Ecuador
Mailing Address:
Bastidas 1-02 y Barbisotty, Las Palmas, Esmeraldas, Ecuador
Telephone:
Time Zone:
GMT -5
Working Hours
Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, Año Nuevo
28 February 2022, Carnaval
01 March 2022, Carnaval
15 April 2022, Viernes Santo
02 May 2022, Día del trabajo
08 July 2022, Eid Al-Adha
03 November 2022, Independencia de Cuenca
04 November 2022, Día de Difuntos
05 December 2022, Fundación de Quito
26 December 2022, Navidad

The UNHCR Head of Field Office in Tulcán

Street Address:
Holanda entre Italia y Av., Tulcanaza frente al asilo de, Tulcan, Ecuador
Mailing Address:
Holanda entre Italia y, Av. Tulcanaza frente al asilo de, Tulcan, Ecuador
Telephone:
Time Zone:
GMT -5
Working Hours
Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, Año Nuevo
28 February 2022, Carnaval
01 March 2022, Carnaval
15 April 2022, Viernes Santo
02 May 2022, Día del trabajo
08 July 2022, Eid Al-Adha
03 November 2022, Independencia de Cuenca
04 November 2022, Día de Difuntos
05 December 2022, Fundación de Quito
26 December 2022, Navidad

The UNHCR Field Office in Ibarra

Street Address:
Juan de la Roca 350 y Av., José Tobar y Tobar, sector Pi, Ibarra, Ecuador
Mailing Address:
Juan de la Roca 350 y, Av. José Tobar y Tobar, sector Pi, Ibarra, Ecuador
Telephone:
Time Zone:
GMT -5
Working Hours
Monday: 8:30 - 17:30
Tuesday: 8:30 - 17:30
Wednesday: 8:30 - 17:30
Thursday: 8:30 - 17:30
Friday: 8:30 - 17:30
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, Año Nuevo
28 February 2022, Carnaval
01 March 2022, Carnaval
15 April 2022, Viernes Santo
02 May 2022, Día del trabajo
08 July 2022, Eid Al-Adha
03 November 2022, Independencia de Cuenca
04 November 2022, Día de Difuntos
05 December 2022, Fundación de Quito
26 December 2022, Navidad

The UNHCR Head of Sub-Office in Lago Agrio

Street Address:
Guayas entre Venezuela y Loja esquina, Lago Agrio, Ecuador
Mailing Address:
Guayas entre Venezuela y Loja esquina, Lago Agrio, Ecuador
Telephone:
Time Zone:
GMT -5
Working Hours
Monday: 8:30 - 17:30
Tuesday: 8:30 - 17:30
Wednesday: 8:30 - 17:30
Thursday: 8:30 - 17:30
Friday: 8:30 - 17:30
Saturday: closed
Sunday: closed
Public Holidays:
03 January 2022, Año Nuevo
28 February 2022, Carnaval
01 March 2022, Carnaval
15 April 2022, Viernes Santo
02 May 2022, Día del trabajo
08 July 2022, Eid Al-Adha
03 November 2022, Independencia de Cuenca
04 November 2022, Día de Difuntos
05 December 2022, Fundación de Quito
26 December 2022, Navidad